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The Woods System of Care, Explained

January 10, 2023

As Woods transformed into a nonprofit in 1948, founder Mollie Woods Hare said, “The Woods Schools have always been pioneers. One of our earliest objectives has been constant pioneering research in the techniques of care and training of the exceptional child and the dissemination of that research to the medical profession and educators for the benefit of ALL exceptional children.”

 

We are again in transformation as the Woods System of Care. The goal remains the same: pioneer new ways of benefiting people with intellectual and developmental disabilities (I/DD), autism, co-occurring mental health, and other chronic conditions so that they can achieve their highest potential and independence.

 

People with intellectual and developmental disabilities and their families face a broken system of inadequate and disjointed services. Woods Services and its six affiliate organizations (Abilities of Northwest NJ, Allies, Archway Programs, Woods Community at Brian’s House, Legacy Treatment Services, and Tabor Services) have joined forces as the Woods System of Care. We’re seamlessly giving people all of the support they need . . . and deserve at any point in their life. We do this through innovative, integrated, and individualized approaches that promote learning and personal fulfillment by leveraging the expertise of each affiliate.

 

Together, we focus on serving the whole person – ensuring that they achieve and maintain social determinants of health. Our model is rooted in a population health management strategy, which includes integrating primary and specialty medical care with behavioral health. The Patient-Centered Integrated Care Model, through the Medical Center at Woods, has shown that providing integrated primary care and behavioral healthcare advances the quality of life and standard of care for individuals with disabilities.

 

The Woods System of Care is the leading and largest provider of supports in Pennsylvania and New Jersey for children and adults with disabilities and challenges.

“One Woods. One World. Day” Begins with American Red Cross Proclamation and “Cards For Peace” Campaign

November 19, 2021


How diverse is Woods? Our staff comes from more than 50 countries. On October 25, the Monday following United Nations Day, Woods recognized the value of cultural differences and the wealth of it we enjoy. We named this celebration “One Woods. One World.” day to honor the diversity of our staff and commemorate United Nations Day.

 

The morning began with Woods employees and residents gathered at Common Grounds to commemorate the day. The American Red Cross of Southeastern Pennsylvania, staff from Pennsylvania State Representative Frank Farry and State Senator Robert “Tommy” Tomlinson’s offices, and 6abc joined us.

 

Woods President and CEO Tine Hansen-Turton opened the event by introducing the audience to our Equity, Diversity, and Inclusion committee, formed to ensure every person in our Woods community is recognized and heard. As part of the event, we wanted to grow awareness amongst staff of the work of the EDI committee and opportunities for participation.

 

Hansen-Turton announced that the hanging of flags of more than 50 countries representing the birthplaces of our staff was finished.  You can drive on any part of Woods’ campus and see the flags flying.   Our EDI committee made this possible.

 

Regional Chief Executive Officer Guy Triano of the American Red Cross of Southeastern Pennsylvania took the stage next. He read aloud a proclamation that highlighted the importance of United Nations Day, explained the shared values of Woods and the Red Cross, and recognized “One Woods. One World.” day.

 

“We talked about this a few months ago – this idea of bringing these two organizations together,” Triano said. “They both celebrate humanity, volunteerism, and unity together. Our organizations align, and that’s very important to the Red Cross.”

 

“At the core of our mission is an understanding that every individual is exceptional,” Hansen-Turton said.

 

As the event concluded, Woods and the Red Cross launched a community volunteering campaign, “Cards for Peace” where everyone is encouraged to write a letter of gratitude for veterans and peacekeeping troops.

 

Here’s how you can contribute:

 

  1. Create a card appreciating military service
  2. Send that card to:

Woods Services

c/o Communications Office

P.O. Box 36

Langhorne, PA 19047-0036

  1. Call Cheryl Kauffman at 215-750-4255 with any questions!

 

From there, Woods will make a bulk delivery to those abroad and the Coatesville VA Medical Center.

 

“We are so proud of Woods, and this doesn’t get said enough,” said Ryan Skoczylas, Chief of Staff for Senator Tomlinson. “When we’re in Harrisburg, we’re proud to talk about Woods.”

 

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Woods Creates Comprehensive Community Home, Ending a Yearlong Hospitalization

November 16, 2021

 

Nowhere to Go

 

On August 24, 2021, GK arrived at his new home. This is a special home, where he has intensive staff supervision and his day is very structured with activities of his choosing. Staff take him for walks in the neighborhood and nearby parks. They also schedule recreational activities at Woods campus, like swimming, animal therapy, and visits to the playgrounds where he plays basketball.

 

In the six weeks since his arrival, GK’s progress has been extraordinary. Once withdrawn, he used to isolate himself to his own room, but now wants to be outside. He also enjoys playing board games with staff and socializing with residents at Woods. He has even begun to learn how to play the guitar and loves to sing and listen to music – his form of music therapy – and is looking forward to showcasing his musical flair in an upcoming talent show. Most importantly, he is happy.

 

But, life wasn’t always like this for GK – he had found himself trapped in a dark, dead-end. In August 2020, for the second time since graduating from a successful residential program, followed by placement in an adult community-based group home, GK was in crisis and required inpatient hospitalization. Unfortunately, this was not a typical short-term admission – it dragged on for more than a year!

 

Why did GK experience this trauma? At age 21, while living in the group home, his mental condition began to deteriorate, resulting in extremely aggressive behaviors that led to property damage and multiple injuries to staff. Staff at the group home no longer felt they could safely manage GK, so they sent him to the hospital. A return to their care was not an option. Alternative providers did not feel they had the infrastructure and supports to meet his complex needs. Because no other provider was willing to accept him, GK remained in the hospital with no light at the end of the tunnel.

 

Stuck with nowhere else to go, GK stayed in his room – isolated – with little to no opportunity to socialize with anyone other than hospital staff. Because he was placed on a medical floor vs. a psychiatric floor, he had limited access to any activities or areas outside of his room. The staff did their best to engage GK and keep him occupied, but they struggled to provide the structure and routine he needed. This led to frustration and explosive behaviors that resulted in property destruction and aggression that required lengthy wrist and ankle restraints, medication, and a great deal of staffing resources.

 

GK’s predicament came to the attention of Woods’ Admissions team early into his hospitalization. However, due to funding restrictions, Woods residential campus was not a viable option for GK, and Woods was not developing community-based group homes at that time. Several months later, with GK still languishing in the hospital, Woods was again approached about the development of a community-based group home. This was a combined approach between the state, county, and managed behavioral health officials suggesting a coordinated, collaborative effort to design, implement and fund a group home with the specific, person-centered supports needed to serve GK’s needs.

 

Woods stepped up to the challenge by creating a unique provider for adults who require the highest level of care and staffing – Woods Community Services (WCS ). WCS provides specialized community group homes for adults with intellectual and developmental disabilities (I/DD) and significant behavioral and/or medical complexities who cannot safely receive services in traditional group homes. WCS is an extension of Woods’ continuum of care – a home in the community with access to outpatient mental health care, medical care, and recreational supports.

 

Woods set out to welcome GK as the very first resident of WCS. A home with an open floor plan was found for him, as his outbursts would usually happen in tight areas that put himself and staff at risk. Staff also took time to make it welcoming for GK by incorporating his favorite colors and Spiderman accessories in the decor. They also created a sensory room where GK can engage in calming activities when he is feeling overwhelmed. During the two months leading up to his transition from the hospital, WCS clinician Wadeeha Henderson visited GK frequently. Working closely with the hospital staff, she focused on identifying his emotional triggers and developed measures to prevent his behaviors.

 

So much progress in so little time! Instead of choosing isolation, he now seeks opportunities to engage in activities with other people. And, once prone to explosive behaviors that resulted in lengthy wrist and ankle restraints, he has had no behavioral incidents since his arrival at WCS. GK’s mother, who visits him frequently, has told staff, “I’m so grateful for all the work you’ve done!”

 

Wadeeha, or “Miss Dee” as GK likes to call her, conducts therapy sessions with him multiple times a week and has found that his aggressive behaviors come from feelings he doesn’t understand and can’t articulate. She takes walks with him and gives him positive reinforcement that these feelings are ok – that we all get happy, sad, or angry sometimes. This has been key to GK’s success. He can now identify what he is feeling and is beginning to understand more complex feelings like confusion and frustration. Being able to identify these feelings and acknowledging why he is feeling that way (“I’m sad because I miss my mother” or “I’m angry because I can’t go swimming today”) is helping him to engage in more positive behaviors and social interactions. She is also teaching him life skills and coping strategies that help him deal with his emotions. For example, GK is very competitive, and losing has been a big trigger for him. Wadeeha has taught him that sometimes we win and sometimes we lose, but the point is to have fun. He has put this into practice. When he is playing basketball with someone and loses, instead of having a behavior, he says, “Good game . . . I had fun!”

 

Always looking for creative solutions, Wadeeha has also incorporated one aspect of the Sanctuary Model in GK’s treatment. Sanctuary is a trauma-informed, evidence-supported model based on actively creating and maintaining a nonviolent, democratic, productive community to help people heal from trauma. She works with GK during every therapy session on identifying daily goals and current feelings, and offers supports to help him achieve behavioral success. The activity (answering the same three questions) is written on a whiteboard in his sensory room. Left there during the day, it serves as an encouragement to achieve the behavior goals that he has identified.

 

Wadeeha has also spent a great deal of time training the direct support professionals who work with GK, so they know his triggers and what preventative measures are needed to avoid negative behaviors. And, because of GK’s history of aggressive behaviors that resulted in restraints, Wadeeha plans to reinforce Ukeru training for staff who work with him. The Ukeru Method is a proactive, trauma-informed, restraint-free crisis management system that is nationally recognized as a best practice in restraint reduction. As a part of Woods’ efforts to create a culture of comfort, rather than one of control, for both the individuals it serves and its staff, Woods engaged Grafton Integrated Health Network. In 2017, the network began providing technical assistance and training in Ukeru and it is achieving remarkable results. Since its implementation, Woods has achieved a 53.5% reduction in the use of physical restraints. Using role-play, Wadeeha will give staff practical training on how to use Ukeru to de-escalate the situation if GK has a behavior in the future.

 

Less than one month after coming to WCS, GK has had no negative, aggressive behaviors. He has experienced increased community and social integration, and has learned how to express himself in a more socially acceptable way. His success demonstrates the need for a setting like WCS. Other programs have failed to help GK overcome his behavioral challenges. His six weeks at WCS have proven that this new model can give him the skills, emotional support, and security he needs to succeed in life.

Sadly, there are hundreds of adults in Pennsylvania who, like GK, can’t find an appropriate placement or be served in a traditional group home. They get stuck on waiting lists, and some languish in hospitals, psychiatric wards, or state facilities. Woods is now preparing to welcome them to WCS.

 

GK’s story shows that there is no one-size-fits-all solution to the challenges faced by people with severe behavioral challenges. The right living arrangement and clinical supports can make all the difference. WCS is an extension of Woods’ continuum of care – a home in the community, access to outpatient mental health care, medical care, and recreational supports. People with intellectual/developmental disabilities and complex behavioral and/or medical challenges have the right to receive the services they need in the most appropriate setting. WCS is an example of how Woods is always looking for ways to improve its services and create more choices for individuals that support their health, safety, and well-being.

 

GK is no longer trapped. He is now in a place full of light and life. In keeping with one of his favorite songs, Coldplay’s Viva La Vida, GK said, “I’m living the life today!”

Your unrestricted gift to “Woods’ Greatest Need” gives Woods the flexible resources to develop new nonprofits, like WCS, that are aligned with Woods’ mission to meet the unique needs of individuals like G.K. who have the right to receive the services they need, in the setting that is most appropriate for them. Your gift today will make that possible!

 

 

 

What Makes Woods Community Services Unique?

 

Woods Community Services (WCS) provides specialized community group homes and outpatient mental health services for adults with intellectual and developmental disabilities (I/DD) and significant behavioral and/or medical complexities who reside in Pennsylvania and cannot be safely served in traditional group homes.

 

The need stems from individuals with I/DD who “age out” of their educational program when they turn 21. Approximately 25% of these individuals cannot secure an appropriate placement due to the intensity of their behavioral issues and/or medical complexities. The lack of community-based settings that can manage such challenges denies many individuals the opportunity to step down to a less restrictive setting and gain other independent living skills.

 

Woods and its affiliate, Legacy Treatment Services, have partnered to develop WCS as a provider of multiple group home settings in the surrounding Bucks County and Philadelphia areas with intensive programming and supports to serve the complex needs of these individuals. The homes will be near Woods campus, so that services and supports offered can be easily accessed, including comprehensive medical care, psychiatric services, vocational opportunities, and recreational activities. Additional services may also include mobile Behavioral Supports (BCBA), Family Therapy, or Allied Therapies.

 

Staff are Bachelor’s level and must have at least one-year of experience in residential and/or behavioral health care with experience working with behaviorally challenged individuals, including implementation of behavioral and therapeutic interventions and de-escalation.
Clinical staff must be licensed and direct support professionals (DSPs) receive more training than a typical DSP.

 

The WCS model implements trauma-informed care for individuals with the most challenging behaviors. WCS is also an extension of Woods’ continuum of care – a home in the community, access to outpatient mental health care, medical care, and recreational supports for individuals as they work toward achieving their goals and happiness.

Woods Services Honored with the Aramark Building Community Organizational Leadership Award

February 24, 2020

https://www.woods.org/wp-content/uploads/2020/02/Woods-Aramark-Video.mp4

 

Woods Services was awarded the 2019 Aramark Building Community Organizational Leadership Award, in recognition of our efforts to provide innovative, comprehensive, and integrated health and case management services to children and adults with intellectual and developmental disabilities, autism, and complex behavioral and medical challenges. Woods Services, as the umbrella organization for a network of care, takes a population health management approach to addressing the social determinants of health through a comprehensive continuum and system of care that connects prevention, wellness, education, behavioral health, and social services with coordinated and integrated healthcare delivery. The award is accompanied by a $20,000 grant from Aramark.

 

The Aramark Building Community Organizational Leadership Award honors exceptional high-impact organizations that are driving a culture of population health and well-being within their community. The award is presented annually by Aramark (NYSE: ARMK), a global leader in food, facilities and uniforms; and the Alliance for Strong Families and Communities, a strategic action network of thousands of committed social services professionals. This year’s award was announced at the Alliance’s annual Senior Leadership Conference in Savannah, Georgia.

ARAMARK AND THE ALLIANCE’S REMARKS ON WOODS’ AWARD

 

“We are proud to recognize Woods Services with the Aramark Building Community Organizational Leadership Award,” said Karen Cutler, vice president of communications & public affairs at Aramark. “Woods Services is dedicated to bettering the lives of thousands of children and adults of all abilities every day, a commitment we share and commend.”

 

“The Alliance is proud to partner with Aramark in honoring Woods Services for its innovative approach to systems change, scaling evidence-based approaches, and engaging partners across the ecosystem of government, regional, and local communities, particularly with a focus on special populations requiring complex care,” noted Susan N. Dreyfus, president and CEO of the Alliance. “Their work is leading by example and having an impact across the sector as more organizations recognize the efficacy and impact of a public health approach.”

A HISTORY OF WOODS AND OUR CURRENT POPULATION HEALTH APPROACH

 

Founded more than 100 years ago, Woods is comprised of six organizations and operates as a continuum of care across two states, Pennsylvania and New Jersey, collectively serving more than 22,000 children, adolescents, and adults and employing a team of 6,000 individuals who provide critical services and significant supports. Over the past three years, Woods has built capacity and evolved our model to address population health comprehensively for both the individuals it serves and our employees. This was accomplished through a variety of initiatives including the transformation of clinical services for children, adoption of a trauma-informed de-escalation and crisis intervention program, implementation of education and career pathways for employees, and the integration of a Patient-Centered Medical Home approach with the opening of the on-site Medical Center at Woods.

 

In addition, Woods has solidified our continuum of care across our network to become one of the largest group home providers in the eastern region of Pennsylvania serving young adults, which helps to ensure a natural continuation of services for those who graduate from the Woods Schools and residential programs into adult services. Similarly, Woods is building capacity in New Jersey through our family of services to be able to alleviate the pressure on the adult system of care for people with intellectual and developmental disabilities, several thousand of whom are on a waiting list for residential care. New specialized homes for people who are medically fragile or have psychiatric disorders or intellectual disabilities are under development. Woods and our leadership have also been driving the conversation on population health for people with intellectual disabilities and complex behavior and medical challenges on a regional and national level, as an approach which will successfully address the disparities in access to care, health outcomes, and cost that this complex population represents.

 

“Woods and our affiliates, Allies, Inc., Archway Programs, Woods Community at Brian’s House, Legacy Treatment Services, and Tabor Services, are so honored to be recognized by Aramark and the Alliance for Strong Families and Communities for our efforts to transform the delivery of comprehensive, lifelong medical care and behavioral and educational supports for people with intellectual and developmental disabilities to live their lives safely and to their fullest potential,” said Tine Hansen-Turton, President and CEO of Woods Services. “We see it as our responsibility to be disruptors and to redefine the ways in which services are connected and delivered for our clients while also supporting and advocating for the professional development and economic advancement of our employee population,” she said.

THE GOALS OF ARAMARK AND THE ALLIANCE

 

For more than a decade, Aramark and the Alliance have partnered to help communities thrive by bringing resources to the local level and cultivating strong relationships. Aramark’s global volunteer and philanthropic program, Aramark Building Community, enriches and nourishes lives by partnering with local community centers and sharing resources to inspire families to lead healthy lifestyles and help people succeed through education and employment. Since its establishment in 2008, Aramark Building Community has impacted more than 5 million families and children in 19 countries.

 

Aramark’s commitment to people is a core part of the company’s sustainability plan, Be Well. Do Well., focused on positively impacting people and the planet. Aramark’s people priority is to facilitate access to opportunities that will improve the well-being of the Company’s employees, consumers, communities and people in its supply chain. Building on current work, Aramark continues to help people develop careers and livelihoods; access, choose and prepare healthy food; and grow communities, businesses and local economies.

 

Learn more about Woods Services and our model of care by watching the award video above.

ABOUT ARAMARK

 

Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ+), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

ABOUT THE ALLIANCE FOR STRONG FAMILIES AND COMMUNITIES

 

The Alliance for Strong Families and Communities is a strategic action network of thousands of committed social sector leaders who through their excellence, distinction, and influence are working to achieve a healthy and equitable society. We aggregate the very best sector knowledge and serve as an incubator for learning and innovation to generate new solutions to the toughest problems. We accelerate change through dynamic leadership development and collective actions to ensure policies and systems provide equal access and opportunity for all people in our nation to reach their fullest potential through improvements in health and well-being, educational success, economic opportunity, and safety and security. Go to alliance1.org for more information.

 

The Philadelphia Inquirer | Opinion | How can employers improve healthcare access for workers? Consider worksite clinics

February 10, 2020

Tine Hansen-Turton and Neil Goldfarb, For the Inquirer

Healthcare costs continue to rise and the lack of coordinated primary care access is still a challenge, which means millions of employees use the emergency room for basic healthcare. To combat this, self-insured companies are beginning to create their own solutions by partnering or establishing their own health clinics at work locations or near their work locations.

Primary care is essential to prevention and early identification of disease, and has been shown to improve health and lower costs of care, especially by avoiding unnecessary visits to urgent care centers and emergency departments. Improving access through worksite and near-site clinics helps employers demonstrate their commitment to maintaining a healthy workforce, save money for the employers, and support employee goodwill and retention.

At a recent national forum sponsored by the Greater Philadelphia Business Coalition on Health, which brings together 51 employers in Southeastern Pennsylvania, companies of varying sizes from across the country, including Cerner, Comcast/NBC/Universal, and Clemens Food Group, discussed how they are grappling with healthcare access challenges for their employees. They agreed that they must innovate, and one of these innovations is to bring healthcare to their employees. For example, to address primary care access for its 24/7 workforce in Langhorne, Pa., Woods Services, a population health management provider in the intellectual developmental disability sector, established an onsite medical center, which offers free primary healthcare to all its employees.

The healthcare sector, either on its own or by advocating for policy changes, must address access to healthcare for all. In the meantime, employers must come up with resourceful solutions to support their employees by bringing them healthcare access. Where a worksite clinic is not feasible (i.e. workforce not concentrated in one geographic location), employers can explore options such as retail clinics, near-site clinics, mobile units that periodically visit the workplace, and telemedicine solutions. The important point is that employers should do something to expand access to high-quality primary care.

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Health, Wellness & Therapeutics

In an effort to improve communication, daily living skills and educational outcomes for both … Read More >

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We are committed to eliminating barriers and creating possibilities for achievement.   We … Read More >

Learning

Our school programs help students meet educational, emotional, behavioral and medical needs, while … Read More >

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We exist to drive greater achievement for the individuals we serve.  Whether living  on our campus, … Read More >

Continuum of Care

We offer our individuals a full continuum of supports through our affiliates and various programs … Read More >

Copyright © 2023 Woods | Routes 413 & 213 | P.O. Box 36 | Langhorne, PA 19047-0036 | Ph: 215.750.4000 | E: communications@woods.org

  • .
  • About Woods
    • Our History
    • The Woods System of Care
    • Meet the Woods Services Leadership
    • Meet the Woods Services Board of Trustees
    • The Woods Clinical Approach
    • News & Events
  • Services
    • Short Term Residential Treatment
    • Health, Wellness, & Therapy
    • Vocational & Adult Day
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      • The Woods Enterprises
      • Yellow Daffodil
      • Common Grounds Café
      • Woods Wear
  • Education
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  • Research Institute
  • Work With Woods
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