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Woods Services Leadership Debuts Book, Webinar Series on Organizational Change

February 3, 2023

“Thriving Through Transformation: A Practical Guide to Creating Organizational Change in the Social Sector” seeks to inspire current and emerging professionals in organization management

 

Few organizations have undergone the kind of radical transformation that helped Woods Services, a nonprofit organization that serves the complex needs of people with intellectual and developmental disabilities, comprehensively re-envision its structure, services, and future. Now the organization is sharing its lessons learned and providing a roadmap to help other organizations in the newly released book, “Thriving Through Transformation: A Practical Guide to Creating Organizational Change in the Social Sector.”

 

In the 228-page book, Tine Hansen-Turton, MGA, JD, FCCP, FAAN, president and CEO of Woods Services, and Peter Shubiak, MS, former chief operating officer, break down the essential elements of Woods’ transformation. They use employee stories, research findings, and business best practices to explore themes that include creating a clear and consistent organizational vision; developing strategic directions and planning; managing change; engaging employees; cultivating a culture of innovation and care; embracing equity, diversity and inclusion; planning for mission-driven growth; improving infrastructure and enterprise shared services; and developing strategic positioning, policy, and thought leadership.

The Cover of Woods Services Book "Thriving Through Transformation"

“We didn’t set out to write a book, but as we saw how our work changed the lives of our clients, employees, and community members, we wanted to share what with learned with other mission-driven organizations,” said Hansen-Turton.

 

Coinciding with the book’s release is the launch of a free, monthly webinar series, Thriving Through Transformation. Moderated by Hansen-Turton, the symposia will include 90-minute virtual panel discussions with national and regional visionaries who will discuss cutting-edge innovation in the health and human services sector and beyond.

“All organizations must embrace change to best serve their clients, but it can be difficult to know where to start,” said Hansen-Turton. “We hope our success story will inspire others to start the journey and serve as a roadmap to plan their own transformative journeys.”

 

In the first webinar of the series, “Vision, Strategy, and Cultivating a Culture of Innovation,” which took place Jan. 12, four health and human services experts discussed how they developed their own visions for organizational change, and then established both a strategy and a culture of innovation to weave those visions through every level of their organizations. Panelists included Josh Rubin, Principal, HMA; Rita Gardner, President and CEO, Melmark; Dawn Holden Woods, President, Generative Consulting Partners; and Dawn Diamond, Executive Vice President of Operations, Woods Services. This webinar is available as a recording.

 

Upcoming webinars will address employee engagement (Feb. 16), integrated and complex care for special populations (March 15), and Strategies for Avoiding the Cliff at 21: Models for Education, Behavioral and Family Supports (April 12). All webinars run from 3:30 to 5 p.m. and will be available as recordings.

 

“Thriving Through Transformation” is available for free electronically by clicking here or on www.socialinnovationsjournal.org. Hard copies are also available on Amazon. Hansen-Turton has written several other books, including “Making Strategy Count in the Health and Human Services Sector,” “Practical Tools for Not-for-Profit Leaders,” “The Social Innovator’s Playbook 2.0,” and more. All are available on Amazon.

The Woods Schools’ Class of ’22 Graduated and On Cloud 29!

July 22, 2022

Help Woods congratulate 29 students who graduated from The Woods Schools on June 29! We are so excited to see where these amazing, talented individuals will head next in their journeys.

 

Of the 29 who graduated, 10 will transition to Woods’ adult day enrichment program, where they will receive support with socialization, vocational training, health and wellness and purpose. Nine of the graduates will transition into Woods’ work center where they will start employment with the help of The Woods Enterprises. 10 are leaving Woods to move back home or into a community group home.

 

“I, along with my fellow staff here at Woods, am very proud of this year’s graduates of The Woods Schools for their dedication and determination to complete their education,” said Tine Hansen-Turton, president and CEO of Woods. “Their passion to excel and continually raise the bar for themselves and those surrounding them is inspiring. I am fully confident in their abilities to contribute their talents and rays of light to the world.”

 

The Woods Schools include the Gardner Education Center and Crestwood Education Center. They provide students of ages 5-22 with year-round special education and supports to help them meet their educational, emotional, behavioral and medical needs, as well as their personal goals. The students are provided instruction through an evidence-based, state-approved curriculum that includes reading, language arts, math, science and social students, health and physical education, vocational training, the arts and more.

 

Check out the photos below from our graduation ceremony on June 29 in the Gardner Education Center, and help us congratulate the Woods’ Class of 2022!

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Woods Partners with University of Pennsylvania School of Dental Medicine to Provide Leading-Edge Oral Health Care for Individuals with Disabilities

June 23, 2022

Woods Services, a Pennsylvania-and-New Jersey-based nonprofit organization that serves children and adults with intellectual and developmental disabilities and acquired brain injuries, announced a partnership with the University of Pennsylvania School of Dental Medicine, one of the leading dental schools in the United States, to provide enhanced and leading-edge dental treatment for its clients and residents. Woods’ existing dental clinic will be extensively renovated and modernized over the next six to eight weeks, and will reopen later this summer as Penn Dental Medicine at Woods, Mikey Faulkner Dental Care Center.

 

Renovations to the clinic will add two operatories (expanding from three to five), provide state-of-the-art equipment, enhance the waiting area and reception check-in, and migrate current patient files into a new electronic health record system utilized by Penn Dental Medicine.

 

“Woods is pleased to announce a partnership with the University of Pennsylvania School of Dental Medicine, and to work with the school’s dean, Dr. Mark Wolff, to enhance dental services for our clients and residents,” said Tine Hansen-Turton, president and CEO, Woods Services. “Penn’s personalized care and interdisciplinary team approach are perfectly aligned with Woods, as is its emphasis on preparing the next generation of dentists to care for patients with special needs. Penn’s dentists will be able to perform procedures at our on-campus dental clinic that in the past would have required a visit to a specialist for treatment. This expansion of services will be less disruptive for our clients, further enhancing their quality of life,” she said.

 

Dr. Mark Wolff was appointed in 2018 as the new Morton Amsterdam Dean at Penn Dental Medicine and brought with him international renown as a pioneer and leader in teaching and providing care for patients with special oral health needs. Upon arrival, he established dental care for persons with disabilities as a priority for the school and set about raising money, renovating a space, and hiring team members, each with 20+ years of experience treating patients with special health care needs. In 2021, Penn Dental Medicine opened the state-of-the-art Care Center for Persons with Disabilities at Penn Dental Medicine, and under his leadership, Penn has established a national reputation for excellence in treating the dental needs of people with disabilities and in training dental students to care for these individuals.

 

“We are thrilled to be expanding our service and care within the community through this Woods partnership,” says Dean Wolff. “It not only allows us to help provide comprehensive care to the Woods clients, but also offers an invaluable setting for our students to gain experience caring for individuals with a wide range of disabilities.” Postgraduate students within Penn Dental Medicine’s Advanced Education in General Dentistry program will provide clinical care at the center under close faculty supervision.

 

Woods is organized around the principles of population health management and addresses the social determinants of health through a comprehensive continuum and system of care that connects prevention, wellness, education, behavioral health, and social services with coordinated and integrated healthcare delivery. “The Medical Center at Woods serves as a national model for providing comprehensive, coordinated personalized care for people with complex diagnoses and medical conditions, like Mikey Faulkner, current Woods client and the clinic’s namesake,” Hansen-Turton said. “The opening of Penn Dental Medicine at Woods, Mikey Faulkner Dental Care Center continues Woods’ commitment to providing an integrated healthcare experience for our clients – an approach that optimizes outcomes for individuals.”

 

Grants from the TD Charitable Foundation, the giving arm of TD Bank, and the Eamon Foundation have been received in support of the renovation of the dental clinic.

 

To make your own contribution to the dental care center, click here.

Celebrating Nurse Practitioner Week & Being a Life-Long Nurse Practitioner Advocate

November 13, 2020

By Tine Hansen-Turton, MGA, JD

Woods Services President and Chief Executive Officer

 

I have been a nurse practitioner advocate since I was 23, and here is why.  I had just gotten my first professional job as the Special Assistant to the CEO of the Philadelphia Housing Authority (PHA), which served over 150,000 people.

 

I quickly learned that even though hospitals were near the city’s public housing developments, people living in public housing still did not have access to quality care and would use the emergency room for all their basic healthcare needs.

 

To address the challenge of lack of accessible, affordable, quality care, tenant council leaders and PHA partnered with local Schools of Nursing. With funding and regulatory support from the U.S. Department of Health and Human Services, Division of Nursing the U.S. Department of Housing and Urban Development, we established the first urban nurse practitioner-led clinics in five housing developments across the city.

 

PHA gave up housing units and nursing schools with Division of Nursing support, built out the health clinics, and staffed them with nurse practitioners and faculty to serve the community and be educational sites for nurse practitioner students.  It was a perfect partnership!  But what sold me on the model was the outcomes we experienced from nurse practitioner-led care.

 

Within a year, children, youth, and adults in the five communities were healthier, women were getting proper prenatal care, and people were no longer using the emergency rooms for care unless it was a real emergency.  The secret sauce to nurse practitioners was their ability to build immediate trust with patients and the community.  They addressed the social determinants of health, as well as the medical issues people presented.

 

Once I realized the magic, I was sold, and the rest is history.

 

For the past 25 years, I have worked to promote nurse practitioner-led care, having founded two national organizations advancing nurse practitioners as primary care providers and advocating for the scope of practice policy changes for nurse practitioners nationally and globally.

 

In my late 20s, I became the founding CEO of the National Nursing Centers Consortium, a non-profit organization supporting the growth and development of over 500 nurse-managed and school health clinics, serving more than 5 million vulnerable people across the country in urban and rural locations.  Additionally, in my mid-30s, I became the founding Executive Director for the Convenient Care Association (CCA), the national trade association for the retail clinic industry, serving 30 million people with essential healthcare services across the country in over 3,000 retail settings.

 

Dr. Loretta Ford and her partner, Dr. Henry Silver, had it right.  When they established a nurse practitioner’s role, the vision for the role did not evolve because of a shortage of physicians.  It was developed because they too saw a void in care and realized that nurses’ role in advanced primary care roles could improve the health of children and families, and the physician shortage created a unique opportunity to implement this new role.

 

While I still serve as Executive Director of the CCA, I have moved to the frontline in my day job, where for the past four years, I’ve served as CEO for Woods Services.  Woods Services is a 501(c)(3) non-profit population health management and advocacy organization. Along with its five affiliate organizations, Woods provides innovative, comprehensive, and integrated health, education, housing, workforce, behavioral health, and care coordination services. The people we serve, 18,000 children and adults, have intellectual and developmental disabilities, autism, severe behavioral challenges, mental health disorders, and brain injuries. They have complex medical and behavioral healthcare needs.

 

We have hundreds of nurses and nurse practitioners who are the backbone of care for children and adults with intellectual disabilities requiring complex care.  I am honored to work with them and exciting to see how we will shape specialty and primary care together for this very vulnerable population.

 

I could go on about all of you. However, it is Nurse Practitioner Week and time for me to thank you.  As a profession, you still amaze me.  I continue to see first-hand how you engage with patients and build immediate trust.  Nurse practitioners were born to be on the frontline, and whether at Woods or at MinuteClinic, you are the face of the future of health care.

 

I share Dr. Ford’s philosophy about nurse practitioners and have experienced it first hand, “What sets NPs apart from other health care providers is their unique emphasis on the health and well-being of the whole person. With a focus on health promotion, disease prevention, and health education and counseling, NPs guide patients in making smarter health and lifestyle choices, which in turn can lower patients’ out-of-pocket costs.” Good “Primary Health”: Teamwork, Public Health, Advocacy!”

 

Thank you for ALL YOU DO. And a special thank you for inspiring me to be a life-long nurse practitioner advocate!

The Philadelphia Inquirer | Opinion | How can employers improve healthcare access for workers? Consider worksite clinics

February 10, 2020

Tine Hansen-Turton and Neil Goldfarb, For the Inquirer

Healthcare costs continue to rise and the lack of coordinated primary care access is still a challenge, which means millions of employees use the emergency room for basic healthcare. To combat this, self-insured companies are beginning to create their own solutions by partnering or establishing their own health clinics at work locations or near their work locations.

Primary care is essential to prevention and early identification of disease, and has been shown to improve health and lower costs of care, especially by avoiding unnecessary visits to urgent care centers and emergency departments. Improving access through worksite and near-site clinics helps employers demonstrate their commitment to maintaining a healthy workforce, save money for the employers, and support employee goodwill and retention.

At a recent national forum sponsored by the Greater Philadelphia Business Coalition on Health, which brings together 51 employers in Southeastern Pennsylvania, companies of varying sizes from across the country, including Cerner, Comcast/NBC/Universal, and Clemens Food Group, discussed how they are grappling with healthcare access challenges for their employees. They agreed that they must innovate, and one of these innovations is to bring healthcare to their employees. For example, to address primary care access for its 24/7 workforce in Langhorne, Pa., Woods Services, a population health management provider in the intellectual developmental disability sector, established an onsite medical center, which offers free primary healthcare to all its employees.

The healthcare sector, either on its own or by advocating for policy changes, must address access to healthcare for all. In the meantime, employers must come up with resourceful solutions to support their employees by bringing them healthcare access. Where a worksite clinic is not feasible (i.e. workforce not concentrated in one geographic location), employers can explore options such as retail clinics, near-site clinics, mobile units that periodically visit the workplace, and telemedicine solutions. The important point is that employers should do something to expand access to high-quality primary care.

About Woods

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Health, Wellness & Therapeutics

In an effort to improve communication, daily living skills and educational outcomes for both … Read More >

Vocational & Adult Day Services

We are committed to eliminating barriers and creating possibilities for achievement.   We … Read More >

Learning

Our school programs help students meet educational, emotional, behavioral and medical needs, while … Read More >

Having Fun

We exist to drive greater achievement for the individuals we serve.  Whether living  on our campus, … Read More >

Continuum of Care

We offer our individuals a full continuum of supports through our affiliates and various programs … Read More >

Copyright © 2023 Woods | Routes 413 & 213 | P.O. Box 36 | Langhorne, PA 19047-0036 | Ph: 215.750.4000 | E: communications@woods.org

  • .
  • About Woods
    • Our History
    • The Woods System of Care
    • Meet the Woods Services Leadership
    • Meet the Woods Services Board of Trustees
    • The Woods Clinical Approach
    • News & Events
  • Services
    • Short Term Residential Treatment
    • Health, Wellness, & Therapy
    • Vocational & Adult Day
      • Holland Enrichment Center
      • The Woods Enterprises
      • Yellow Daffodil
      • Common Grounds Café
      • Woods Wear
  • Education
    • An Overview of Education
  • Research Institute
  • Work With Woods
    • Employee Testimonials
    • Benefits of Working at Woods
    • Staff Development
    • Teach with Woods
  • Support Woods
    • Make a Gift to Woods
    • Join the Heart of Woods
    • Give through your Donor Advised Fund
    • Give through EITC
    • Leave a Legacy
    • Honor a Friend or Loved One
  • Admissions
    • Tour Woods
    • Email Admissions
    • FAQ
    • Meet the Admissions Team